Payment & Refund

  • Bank Transfer
  • Credit Card / Juice

Shipping

Packages will be shipped within 1-2 days of placing the order and receiving payment.

We ship with registered small parcel with Mauritius Post or a Delivery to your door service.

Once payment has been received, orders processed here will take anywhere from 3-5 business days. Delivery details and tracking number will be provided in your confirmation email.

Product

While our coating will keep most dirt from sticking to the bag you can also wash the bag. It can be machine washed at low temps, but we recommend handwashing, as it preserves the coating on the bag the best.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. We aim for 100% client satisfaction. This is why if after receiving the bags you are not satisfied with the product or you were expecting something different, you may return these to us within 2 days of having received the bags.

Contact us

You can contact us through on support@nereivabags.com. We will be happy to assist you.